MetaTrader 4 – “Invalid account” error message

If you are seeing the “Invalid account” error message, this will be right article for self-troubleshooting.

Choosing the correct server

At time of this writing is made, TriumphFX has two (2) MetaTrader 4 Trade Servers i.e. one for demo (test) accounts, and another one for live (real) accounts.

As the server name has suggested, please ensure that you have selected the correct server:-

TriumphFX-demo for demo or test trading accounts with virtual money.

TriumphFX-live for live or real trading accounts with real money.

Using a valid credential

Next, please confirm that you entered your MetaTrader 4 Live Trading Account Login ID and Master Password correctly.

Changing your Trader’s Room password does not automatically change your MetaTrader 4 Live Trading Account Master Password. You will need to change your MetaTrader 4 Live Trading Account Master Password separately.

To change your MetaTrader 4 Live Trading Account Master Password, follow the steps below:

• Login to Trader’s Room
• Click My Account
• Click Security
• Click “Change MetaTrader 4 Live Trading Account Master Password“

Tips: Changing your MetaTrader 4 Live Trading Account Master Password from the Trader’s Room requires only your Trader’s Room password and verification. That means you can reset your MetaTrader 4 Live Trading Account Master Password from Trader’s Room without remembering it.

If this is your MT4 Demo Account, unfortunately you will not be able to change the MT4 password from your end. Please submit a support ticket and our support team will assist you further.

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